Privacy policy
Last updated October 24, 2026
Bondi is made by Jabble Super Intelligence Inc., a Delaware corporation ("Jabble", "we"). Bondi is built so that what you do on your Mac stays on your Mac. This policy says exactly what leaves it, and what our website and our payment partner see.
What stays on your Mac
Everything Bondi measures (apps, processes, memory, CPU, battery, disk, network, sensors) and your 30 days of history stay in files on your Mac. We never receive them. There's no account and no analytics.
On-device AI
Bondi's AI features run on your Mac: Apple's on-device model where Apple Intelligence is available, or a small open model you choose to download. Your questions, your history and the AI's answers are never uploaded. If you press Download for the open model in Settings, your Mac downloads it from its publisher (currently Qwen's official page on Hugging Face), which sees a normal download request from your internet address.
What Bondi sends
| When | What is sent | Why |
|---|---|---|
| Starting and checking the free trial | An anonymous device ID (a one-way code made on your Mac, not your Mac's serial number) and Bondi's version | So the 14-day trial can't restart on reinstall |
| Activating or checking a license (about once a day) | Your license key or activation token, the anonymous device ID, and your Mac's name | To keep one license on one Mac, and show you which Mac holds it |
| Checking for updates | Bondi's version | To offer new versions |
Our server also receives your internet address with each request, as every web server does. We use it only to prevent abuse (for example, too many activation attempts) and don't keep it with your license.
Buying Bondi
Paddle.com is the merchant of record for all purchases: Paddle sells Bondi to you, processes your payment and handles tax and receipts, under Paddle's privacy policy. We never see your card details. Paddle tells us your email address and the order details, which we keep to issue your license, email you your key, and help you if you lose it.
Our website
If you accept, trybondi.app uses Google Analytics (a service from Google) to see which pages people open, roughly where they are, and what kind of device they use. Google receives your internet address and a cookie it sets. We don't use this for ads, and we don't send it anything about what Bondi measures on your Mac. You can say no; then Google is never contacted. Your choice stays in this browser. The Bondi app still has no analytics.
If you pick light or dark mode, your browser remembers that choice on your device; it's never sent to us. Our host keeps standard server logs for security. If anyone tries to sign in to our admin page, we record when, from which IP address and its country, and whether it worked; we keep that a year, to protect the site. The checkout on our buy page is Paddle's. Google's own policy applies to what Analytics holds: policies.google.com/privacy.
Signing up for updates
If you sign up for updates on trybondi.app, we keep your name, your email address, the internet (IP) address you signed up from, and your country as a two-letter code. We work out the country on our own server, from your IP address using a list of which networks are registered in which country (or, if the address isn't on it, from your browser's time zone); we don't send your IP address to any outside lookup service. If you opened a link we shared, for example one posted in a WhatsApp group, and then signed up, we also keep the short name of that link, so we know which one you came from. We don't set a cookie for this, and a visit that doesn't sign up isn't recorded. We use these only to email you about Bondi's beta and launch, to see roughly where interest comes from, and to stop abuse of the form. When you sign up we send you one thank-you email, and later emails about the beta and launch. We don't sell or share any of it. Every one of these emails has an Unsubscribe link, and you can delete your sign-up at any time (see Your choices).
How long we keep things
License and order records: for as long as the license exists, and afterwards as long as tax and accounting law requires. Trial records (the anonymous device ID and start date): up to 2 years. Emails we sent you: 2 years. Update sign-ups: until you delete them, or until we stop sending updates; if you unsubscribe, your sign-up stays, without emails, until you delete it. Records of your privacy requests: 3 years (see below). Deleted data also leaves our host's backups as those are replaced on their regular schedule.
Your choices
- Stop our emails: every email about the beta and launch has an Unsubscribe link (or reply "unsubscribe"). It takes effect straight away, and you can undo it from the same page. Emails about a license you bought still arrive.
- See, download or delete your data: on trybondi.app/your-data, enter your email and open the link we send, to confirm it's you. You'll see everything we hold, can download it as a file, and can delete it immediately. We keep purchase records even then, because tax law requires it and so your license keeps working.
- Correct it: sign up again with the same email to change your name; for anything else, write to us.
- Everything else, including objecting to how we use your data: email support@trybondi.app from the address concerned. We answer within 30 days, free of charge.
- Website analytics: say No thanks on the banner, or clear this site's data in your browser. The Bondi app has no analytics to turn off.
- Bondi's history on your Mac: delete it in Bondi, Settings, Data. It never reaches us.
Every unsubscribe and deletion gets a confirmation number, shown to you and emailed. We keep a record that we did it (the confirmation number, the dates, what we removed and what we kept, and a code made from your email with a secret key, which can't be turned back into your email) for 3 years, to show we honoured your request. We don't sell or share personal information, and we don't use it for targeted advertising. Depending on where you live (for example the EU, the UK or California) you may have further rights under local law, including complaining to your data protection authority, and we honour them.
Children
Bondi and trybondi.app aren't directed at children. We don't knowingly collect personal information from anyone under 13, or under 16 in the EU and the UK. If we learn we have, we delete it.
Changes and contact
If this policy changes in a way that matters, we'll say so on this page and in Bondi's release notes. Questions: support@trybondi.app, Jabble Super Intelligence Inc., [company mailing address].